Havertys Furniture - Cedar Park, Texas

John Saldana

“I had an incredible experience working with Gabriela Lopez and Valerie Ramos at Havertys. They went above and beyond to make decorating our master bedroom an enjoyable and seamless process. They provided detailed 3D renderings of the room with our selected furniture, which helped us visualize the space perfectly. When some price points were out of budget, they thoughtfully suggested amazing alternatives that worked beautifully. Their professionalism, creativity, and attention to detail truly made this experience exceptional. I highly recommend their expertise and look forward to working with them again!”

Anand P

Great place with fantastic customer service. The furniture is not super modern but everything is designed ergonomically. It's not designed to only look good and be a pain to use.
Next, we worked with Gabriella and she was fantastic. Always ready to help us out and never lost patience.
Eventually the couch didn't work out for us and we returned it. Everything went so smoothly. Their customer service is the primary reason you should buy from them. I will be a customer for life going forward.

Adriana Balsi

I bought a reclining sofa, paid a reasonable price and decided to pay the insurance. I never needed the insurance and the day I did they denied me just because I filled in the wrong date. I put the month before the day. That wouldn't be a justification for not repairing the sofa, but they told me they couldn't do anything and so I contacted the store since I took out the insurance there and they didn't do anything either. Now it's been 4 months since my sofa has been broken and I haven't had any help. So if you are going to buy some furniture in this place, the insurance will only eat your money and won't help you!

Lynda Gutierrez

Wendy and Valeria helped design my new home on 10/22 I was pleased with design. At the time I was told if I purchased an additional Guardsman Gold plan it would cover any problems I may have. I have one particular item that is a swivel barrel chair that squeaks when sitting on it. I normally don’t use these much. My problem is I submitted a claim to be rejected several times due to wear and tear is their response. The service man that came out said he believes it’s a loose board on the side of the chair that causes the squeaking. Apparently Havertys’s has a middle person who is a mediator for guardsmen. She never reached out to me I had to constantly call to check the status. I still have until 2027 on my warranty. Anyone who is conned into buying this protection plan DON’T!!! They will not take care of you. I’ve learned now this is a warranty for stains , punctures , accidental damage. Also sales people can potentially get kick backs for selling these protection plans.

Tonia Gaston

Stopped in today to complete a purchase for my living room. Wendy help me make the necessary changes and I am so happy with the results. She is very knowledgeable and helpful.

johnathan davis

Our salesman Bryan was fantastic and very helpful and knowledgable. Even helped us by different pillows over to help make our decision easier for the vision we had in our head when deciding on a couch. 5 stars

Ralph Horrell

Update: Store manager called us a few days after the post and got the right part ordered. The customer service line that we uploaded photos too could not get it right. 4 stars to the store and store employees 1 star to company for forcing a bad review to get the results.

We bought a dining room set and 2 floor model glass curio. The 2 glass curios lacked plugs for the light upon arrival. No biggie, except it has been over a month and we still don’t have the plugs. For $1800+ in curios, this should be an easy fix. Always had good experiences in Haverty’s, but the after sale fix is horrendous. A nice gentleman came out but he had the wrong part. That was 3 weeks ago. I am considering loading these in the truck for a refund. If I do that, my dining table and chairs will follow. Very disappointed.

Kathy Kelley

Love the comfort and look. One chair is not balanced and rocks back and forth.