CommunityMed Family Urgent Care Prosper - Prosper, Texas

Emily Frederick

Great service! I walked in with an emergency - severe allergic reaction and they got to me right away! I’m sorry for bumping others and hope they understand! Nurse and doctor were friendly and efficient.

Jackie Robinson

I have been cared for by Community Med in Prosper for several years, and I still feel that they are the best Urgent Care anywhere! I have needed their expertise for a variety of ailments, and every single time they get me in quickly & have treated my needs perfectly. I will add that not only are they Medical Professionals, but I have never experienced anything but kindness, caring, & respect from each one. My appointment this morning was the same. From the friendly greeting of Kaitlynn the Receptionist, to Sophia the Med Tech who was so kind & made me feel so comfortable, to Dr.”Nef” who could not have been any more kind, caring, or efficient! Once again they worked their “magic” & 6 hours later I’m already feeling better! Needless to say, I highly recommend this valuable Facility and it’s valuable Staff!

Carol

“Had an excellent experience at this urgent care center! The staff was incredibly attentive, efficient, and compassionate from the moment I walked in. The wait time was minimal, and the medical team took the time to listen to my concerns and provide thorough care. The facility was clean, well-organized, and I felt genuinely cared for throughout the visit. Highly recommend for anyone in need of quick, quality care!”

Melody Krill

I absolutely love the staff at Community Med! From the front desk to the medical assistant and the provider, Christy, everyone was amazing. Christy was so patient and kind with my son, taking the time to explain how to do his breathing treatment. When it became difficult for him, she quickly got a mask to make it easier. I highly recommend Community Med for your urgent care needs—they truly go above and beyond to take great care of you! Even with closer options available, I always choose them, and I’m so glad I do.

Homer Fernandez

Very professional and polite staff from the receptionist to the nurse to the nurse practitioner. The nurse practitioner pinpointed the issue. The nurse had a very soft hand when she injected the medication. I did not feel vaccine as it entered my skin.

Rong Chen

The providers and nurses are excellent, caring and do their best to take care of patients.
The new system used to register, check in, process billing has multiple bugs ,leading to patient unable to check in，unable to verify insurance... apparently this system got a long way to improve

bai li

INCOMPETENT is a level of service this establishment would be lucky to achieve, so poorly run and mismanaged is this facility. There is nothing urgent about this place. The front desk took 45 MINUTES to get my child registered, complaining about the system being slow, and then they incorrectly entered my information twice. After a painful wait just to get into the system it was another HOUR to be seen, only to be told that the laceration would have to go to an actual ER, and they were unable to perform such a “complicated” suture. I waited TWO HOURS and was charged $109 to be told to basically go away. When I asked if I could get a refund since no services were actually rendered, the administration passed the blame to the insurance and said to take it up with insurance.

Do. Not. Go. Here.

Logan Beadle

Our son needed to get an ingrown toenail cut out. He was nervous, but the doc was awesome. Super personable, very engaged, and reassuring. Talked to him about preventative measures for the future.

Overall, super smooth experience. Wait time was short, admin piece was a breeze. We’ll use this place for future issues!