Affinity Family Health, PLLC and Beyond Affinity Med Spa - Cisco, Texas

Krista Duncan

The visit was quick. My kids loved the castle to play on in the waiting room. My doctor took everything I mentioned into consideration to figure out what needed to be done. She supplied me with everything I needed for my problems. Staff was friendly and very helpful. I love this place!

Jeniffer johnson

Been going to this clinic for many years have been treated kind and important everytime . From illness , depression and insomnia to weight loss and labs I’ve done it all there and I love the staff and Michael at the front desk is great he always knows who I am when I come in and is ready .

Matt Hutton

Wow, wish I would have read the other reviews prior to visiting there office. Broke my hand in a cycling accident. Called ahead to make sure they could see me, and alerted them of my condition. They advised me to come in for the doctor to take a look. After sitting in the waiting room patiently for a hour was taken in back to see doctor. Upon the doctor interning the room I was immediately told that they could not help me and that I should seek medical attention elsewhere. She did not even touch my hand! At this point I was slightly angered by them wasting my time, but left politely for the hospital in Abiline where I had a great emergency room experience. Next time I am injured will go straight there and skip the quack in a box at Cisco.

So a couple months passed and a bill was received for my visit in the mail stating that I owed them $158.00 and the visit was not covered by my health insurance. I was blind sided by this. My assumption on departure from there office is there would be no charge since no service was rendered.

Called to dispute the bill with there office on two attempts. Finally received a call back days later. Believe it was Jenifer that I spoke with on the phone. I recounted my experience in her office. She had a much different view of my visit to her office taken from her recollection and notes of her staff. First off she said I was in her office for a hour. Yes because I was in waiting room not because I was receiving care. Secondly she said that I was referred out of her office for X-rays. Well that is not the case, went to Abiline on my own and not with there recommendation. Going to spend the rest of my day reporting them to the Texas Medical Board. A operation like this should not be licensed to administer medical care.

Cathi Valdez

I was completely dehumanized and invalidated in my fears and concerns she didn’t even bring up my high blood pressure or anything else and rushed through the visit and had me out within 2 minutes with tears streaming down my face. Of course she waited till my husband went to change my sons diaper and completely changed her fake friendly demeanor. Absolutely awful. I was feeling really good about the visit till Jackie came into the room.

Jason

I've had mixed experiences with this place. The 1st time "I called them with an emergency, I was quickly fit me into their schedule. They had no problem mending my lacerated knee with stiches from a work related injury! Also, i think i should note: I was turned away from the family health clinic in Eastland because they lacked the available experienced personnel!!!" After I pay my bill in full that day I was later on charged an additional amount which they "forgot" when I paid originally. The 2nd time I came here I was completely overcharged $95 for a 30min visit. They claimed my child's insurance was not active when it was. And then later on they sent me an additional bill in the mail for what they were going to charge the insurance company which they already told me wasn't valid! After coming into the office and talking to them about it they decided to drop the charge. Due to the fact that I am being billed after I have already paid in full does not make me appreciate nor trust this place I will avoid coming back.....

Toni Wooten

Practitioner B. Did NOTHING to help me. She will see you for One thing Only, per visit. If you need meds refilled and you go in for an ear ache, Guess what your going home with one problem solved. She cares less about your needs or suffering. She said, she didn't want to get swamped with paper work. But she's got herself plenty of patients booked for that money $$$. So why not book a few less Patients in order to take proper care of Them ? YOUR NOT IMPORTANT to her! So now I'm getting me an Attorney.
Beware of Doctor's like this.

unknown

I’m currently going thru women’s health issues and this clinic has been amazing, despite my old obgyn not cooperating. Jackie Belk has listened to my problems and genuinely tried to find a solution, and receptionist Hayley has been most cooperative in giving me test results and setting same-week appointments for me!

Steven Rose

Have went in three times now, none of my issues have been solved, not to mention the "doctors" don't seem to know very much in regards to how certain medications effect the body, come to find out, they are not doctors. Don't go to this place unless you want the equivalent of a "YouTube comment doctor" prescribing meds and treatments to you. Also don't try to go in for more than one issue unless you are prepared to be ignored, went in for stomach issues and a cold, they ignored the stomach stuff(Which I called about ahead of time) and the next day I was completely disabled from ulcers.(I have a history of perforated ulcers) worst medical care I've ever received. It's only a matter of time before these people kill someone.